Code Of Practice

Our Global Values

At Novus Berg, we’re recognised for our professionalism and the value we provide to our clients and candidates. Our Code of Practice underscores our commitment to upholding the highest standards of integrity, ensuring all interactions and transactions are conducted with the utmost respect and confidentiality.

Agility

We work collaboratively, efficiently and flexibly to meet the needs of internal and external stakeholders.

We offer innovative and tailored solutions in critical leadership domains.
We exercise proactivity and fast response at all times.
We are on a quest to evolve as individuals and as an organisation.
We are able and willing to challenge established convictions and assumptions.
We help each other to try, fail, learn, and try again.

Caring

We show consideration and value for people as individuals.

We are trusted advisors to our clients, assuring sustained, personal attention at senior levels.
We follow up on the satisfaction of our clients and candidates.
We exercise ‘reflection in action’ in our dealings with others, checking biases before forming conclusions.
We create space for constructive feedback sharing.
We train, coach and mentor Novus Berg Partners, Consultants, Researchers and Associates.

Curiosity

We are forward-looking and exercise an ‘explorer’ mentality in our quest for knowledge.

We implement a ‘context-driven’ approach based on our client’s business, market and leadership needs.
We invest in proprietary thought leadership to keep abreast of client and candidate needs.
We participate in Novus Berg’s formal learning programs and transfer new knowledge into our client and candidate interactions.
We actively seek to learn about and understand other cultures and geographical regions.

Ethics

We conduct business in a way that is transparent, honest and trustworthy.

We present clear, fair and competitive proposals to clients and candidates.
We take all measures to avoid conflicts of interest.
We refrain from presenting a candidate to more than one organisation at the same time.
We refrain from approaching a placed candidate for opportunities outside the client organisation.
We are committed to the strictest confidentiality in our business conduct.

Excellence

We pay keen attention to processes and outcomes.

We take all measures to ensure the robustness of Novus Berg’s processes and tools, across our global footprint.
We benchmark Novus Berg’s processes and practice with best-in-class peer organisations.
We check client and candidate satisfaction levels at pre-agreed milestones of an assignment.
We replace placed candidates who leave under pre-agreed conditions within a pre-agreed time frame and respecting pre-agreed fees.

Inclusion

We nourish diversity of demographics and of thought.

We exercise objectivity, cross-checking for signs of preferential treatment or exclusion of individuals or groups.
We visit clients in teams to ensure a relevant blend of expertise and perspectives.
We strive to present a diverse range of candidates in terms of demographics and mindset.
We invest in virtual and physical platforms to share knowledge and expertise across geographies and cultures.
We build Novus Berg’s teams and workgroups across cultural borders.